Please review our delivery policy to understand the terms and conditions associated with the delivery of your tickets.
1. Ticket Delivery Methods
We offer electronic ticket delivery for all online purchases. Once your transaction is complete and payment is confirmed, you will receive an email containing your tickets in PDF format for you to download and print. Please ensure that the email address provided during the purchase process is accurate.
What is a PDF Ticket?
A PDF is a type of file that keeps the look of your ticket the same no matter where you open it.
How to Open Your Ticket
On many newer computers, you can open your ticket file directly by just clicking on it. If you have any trouble, you might need a program called Adobe Acrobat Reader. You can download it for free here: Download Adobe Acrobat Reader.
2. Delivery Timeframe
- Electronic Tickets: You will receive an email containing your tickets in PDF format immediately after the completion of your purchase. If you do not receive the email within 15 minutes, please check your spam folder or contact us.
3. Event Entry
Ensure that you bring your tickets to the event, as they will be processed for entry. Digital copies on electronic devices are accepted, but for simplicity, a printed hard copy is preferred. It is your responsibility to bring a copy of your ticket to the event.
4. Lost or Misplaced Ticket’s
In the event that you lose or misplace your printed tickets, please contact us as soon as possible for assistance. We may be able to reissue your tickets or provide alternative arrangements.
5. Refunds and Exchanges
Please review our refund and transfer policy for information on cancellations, refunds, and transfers. Generally, tickets are non-refundable, but exceptions may apply in certain circumstances.
6. Customer Support
If you have any questions or concerns regarding the delivery of your tickets, please contact us here.
By purchasing a prebooked ticket for Caersws Vintage Rally, you agree to abide by the terms and conditions outlined in this delivery policy.
Note: This policy is subject to change without prior notice, and any updates will be posted on our official website or communicated through our official channels.